At BRANDTECH Scientific, we understand the importance of high-quality, reliable, and trustworthy customer service and product support. We are committed to providing the exceptional support needed to ensure our products meet the demands of cutting-edge scientific research. Explore the helpful links below to find detailed information pages and assistance.
BRANDTECH Scientific serves US and Canadian markets. For inquiries worldwide, please visit BRAND GMBH + CO KG or VACUUBRAND GMBH + CO KG.
Complete the contact form below, or reach us via phone at 888-522-2726 - Monday through Friday 8:00 am to 6:00 pm EST
By submitting the contact form, you agree to the processing of your data for the purpose of answering your request (Further information can be found in our privacy statement).
Fields marked with * are required.
Distribution Partners
Discover how to purchase our products through our trusted distribution partners. On our Distribution Partners page, you will find a comprehensive list of authorized distributors who can provide local support and expedited service to help you find the right tools for your laboratory needs.
Certificates and Parts
Need documentation for your BRANDTECH equipment? Our Certificates and Parts page provides easy access to certificates of analysis, compliance documents, and replacement parts for our entire product range, ensuring your operations continue to run smoothly and compliantly.
Product Registration
Register your BRANDTECH products to take full advantage of our warranty and customer support services. Product registration helps you keep track of your equipment’s warranty status and receive updates and support tailored to your specific needs.
Product Service and Warranty
Learn about our service options and warranty details on our Product Service and Warranty page. Here, you can find information on warranty coverage, service agreements, and tips for maintaining the optimal performance of your BRANDTECH equipment.
Authorized Repair Partners
If your equipment needs servicing, our Authorized Repair Partners page will help you find qualified technicians near you. We partner with certified repair professionals to ensure your equipment is handled expertly and returned to full functionality as quickly as possible.